StoreRight Self Storage
  • 08-Mar-2018 to 21-Mar-2018 (EST)
  • Vero Beach XIV
  • Vero Beach, FL, USA
  • 10
  • Hourly
  • Part Time

PTO as described in Employee Handbook

Summary: PART-TIME RELIEF MANAGER Performs the basic functions of the Property Manager in their absence. Primary responsibilities are to maintain and ensure efficient daily operations of the property. Duties include maximizing rentals and occupancy levels, controlling delinquency, meeting cleanliness standards, and performing superior customer service at all times. To perform this job successfully, the RM must be able to perform each essential duty satisfactorily. StoreRight Self Storage seeks employees that have pro-active, positive attitudes, and operate with integrity. This position is part-time, averaging 20 hours per week.


The Relief Manager works under the direction of the Property Manager, Area Manager, and Chief Operating Officer.    


Essential Duties and Responsibilities:

  • Consistently apply company philosophy, policies, and procedures as outlined in the StoreRight Procedure Manual.
  • Ensure a clean, organized, and safe working environment. Perform all duties in compliance with safety standards as outlined in StoreRight Safety Manual.
  • Maximize conversion of prospective calls, walk-ins, and email inquiries into rentals.
  • Greet customers promptly, enthusiastically, and professionally.
  • Answer telephones in a friendly, pleasant, and professional manner; stand and greet walk-in customers and prospects likewise. Present features and benefits of the facility at every opportunity.
  • Build loyalty and repeat rentals by resolving customer problems effectively and timely.
  • Promote StoreRight Self Storage within the community.
  • Assist Property Manager in maintaining sound financial controls by accurately handling cash and balancing receipts.
  • Participate in collecting past due accounts.
  • Collect funds, posts payments, and processes bank deposits accurately and timely.
  • Complete new rental, transfer, and vacate transactions properly.
  • Maintain accurate records for each customer including rental agreement, tenant insurance, change of address forms, and all correspondence to and from customers.
  • Ensure that company standards of cleanliness are met or exceeded by keeping office and restroom areas clean, stocked, and orderly.
  • Clean vacated units daily; Add and/or remove overlocks on a timely basis.
  • Effectively direct Maintenance staff to assist with successful running of the facility and accomplishment of duties in the Property Manager's absence.
  • Keep golf cart, grounds, and company units free of debris at all times.
  • Monitor and clean exterior areas and grounds, and take necessary action to meet company appearance standards.
  • Monitor the physical condition of the facility and report maintenance requirements to Property Manager.
  • Monitor contracted maintenance work being done while on duty and report status to Property Manager.
  • Resupply point-of-sale merchandise displays.
  • Assist customers with truck rentals (at select StoreRight locations).
  • Perform other duties as assigned; work with minimum direct supervision; operate effectively on a team.

Additional Skills and Competencies:

  • Skill in interacting with the public and providing customer service.
  • Ability to communicate effectively, including handling telephone calls and emails professionally and efficiently.
  • Working knowledge of Microsoft Office, as well as Facebook and other online marketing tools.
  • High School diploma/GED equivalent, at least one year of related experience and/or training in direct sales, retail, and/or customer service.
  • Must have a current driver's license, successfully complete a Motor Vehicle Report, and maintain sufficient auto insurance.

Communication and/or Supervisory Duties

  • Communicates effectively with Property Manager, Area Manager, and Chief Operating Officer.
  • Assists with direction of Maintenance staff in the absence of the Property Manager.
StoreRight Self Storage
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